KOD (Skedu-01)

• Supports any language
• Supports audio-input

Skedu_01 is a fully automated, conversation-driven booking assistant designed to act as a virtual receptionist for clinics, medical offices, and professional service providers. It manages every aspect of scheduling and client interaction—seamlessly, accurately, and 24/7.

🧠 Core Features & Capabilities:

• ✅ Conversational Booking Flow
  Engages users in natural dialogue to:
  • Collect name, phone number, and optional email
  • Understand preferred appointment time/date or symptoms
  • Confirm, reschedule, or cancel appointments on request
• ✅ Smart Calendar Integration
  • Automatically creates events with client names as titles
  • Suggests only available time slots (excluding already booked times)
  • Enforces rules like appointment duration (e.g., 45 minutes)
  • Ensures all bookings fall within defined working hours (e.g., Mon–Fri, 8 AM–5 PM, Asia/Beirut timezone)
• ✅ CRM Synchronization
  • Logs every client interaction in a connected CRM (e.g., Google Sheets)
  • Tracks new and returning clients for easy follow-up
• ✅ Conflict Resolution & Intelligent Filters
  • Handles multiple clients with similar names using identifiers (email, phone, appointment time)
  • Prevents double bookings and overlapping time slots
  • Alerts and prompts users to clarify which appointment to act on if needed
• ✅ Flexible Appointment Management
  • Users can cancel or reschedule via chat
  • Confirms cancellations and updates records in real time
  • Operates seamlessly across working and non-working hours, logging off-hour requests for follow-up
• ✅ Automation-Driven Efficiency
  • Runs independently with no manual oversight
  • Improves operational flow and reduces administrative burden
  • Offers a professional, always-available reception experience to patients and clients

Skedu_01 brings smart scheduling to clinics with a human-like touch—automating bookings, improving client satisfaction, and maintaining organized operations at scale.